StarGO Advantage
Revenue Generating
→ Increase your Conversion Ratio
→ Maximize your Client Spend
First Respondent to RFP:
- Front of mind with client
- First opportunity to engage
- Greater likelihood for consideration
Enhanced Client Touch-Point:
- Online/in-person multimedia Event Space presentation
- Enables continued engagement
- Provides client friendly tools towards their planning and execution of the group (e.g. building and Sign-Off of Banquet Event Orders incl. Food & Beverage, Audio Visual, Staging, etc.)
Communicates Organizational Competency:
- Presents a professional and organized image/perception of the organization and your ability to execute the Group/Client needs
- Seamless execution and transition between Sales and Conference Service Teams
Focused Sales initiatives/drives:
- Allows staff to generate more leads
- Improves client relations (with outreach initiatives)
- Targeted sales drives/initiatives with at-a-glance Event Space opportunity assessment
Real Time Analytics
→ Actionable Intelligence
→ Frontline Decision Making
→ Aggregated Data Points
Empowers Executive Guidance and Oversight for all Active Sales:
- Actionable Intelligence towards formulating competitive Proposals (in time with Client specific intelligence)
- Automatically delivers cost recommendations to frontline Staff based on pre-established Yield tolerances
- Offers real-time analytical data including Sales Summaries, DPM Performance Analyses, Sales Team Performances, Projected Forecasts, etc.
- Active awareness/notifications of all proposals, deadlines, conflicts, staff activity, disputes, etc.
Instant suitability/availability awareness:
- Equips frontline staff with instant Event Space suitability and availability awareness
- Immediate response time to client availability requests
Turn-Key
→ Optimized
→ End-to-End Solution
→ Seamless Efficiency
→ Unparalleled Proficiency
→ Best Practice
→ Enhance Client Touch Points
Sales and Execution aids:
- Make client aware of all event space options/possibilities
- Upsell potential
- Improves client retention through flawless execution of Banquet Event Orders
Frontline Productivity Toolkit:
- Effective time-management/productivity tools
- Active reminders/notifications regarding Hold Deadlines, Event Space availability, 3rd party changes, Banquet Event Orders, etc.
- Built-in checks and balances reducing potential errors (incl. System generated Proposals, Contracts and Banquet Event Orders with most up to date variables ensuring no errors)
Passive and Active sorting of Event Space towards Maximized Returns:
- System passively prioritizes allocation of Event Space based on a Group’s value/importance (value determined by executives)
- Actively fine-tune/designate Event Space allocation
Seamless Communication
→ Department Sign-Offs
→ Client Sign-Offs
→ Edit Notes
→ Centralized Files
Facilitates staff management/assignment/scheduling:
- Sales/Conference Services Staff assignment based on group variables and work load
- Staff scheduling based on upcoming Group/Events
- Instantly assign/re-assign frontline staff to specific groups (in case of illness, vacation, leave, etc.)
Guaranteed implementation of your Organization’s protocols:
- Ensures frontline staff adherence to executive policies
Logical workflow:
- Step-by-step workflow streamlined for maximum efficiency
- Displays relevant and focused information
User-Friendly:
- Both for client and staff
- Very little training time required